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Find our general conditions of use




Welcome to PAL

The website and the mobile application are intended for Internet users, PAL customers or not, interested in the content of the website and the mobile application.
This website is also a showcase through which Le PAL can promote itself.
Access to the website and its use are subject to the conditions set out below. The use of the website and the mobile application constitutes the acceptance by the user of these terms of use and their commitment to respect them.

About these terms of use

These terms of use (we will call them the "T&Cs") govern the digital services provided through the website and the mobile application.

These T&Cs contain important information about:

  • What you can expect when using the website or mobile app
  • If you have a complaint, how you can assert it

Do not hesitate to contact if you have any questions.

How we keep these T&Cs up to date

We may modify these T&Cs from time to time, depending on the evolution of our services. We will let you know before we make any changes that may materially affect your use of the website or mobile application.

Termination of these T&Cs

You can stop using the mobile app at any time. You can also withdraw your consent for certain services directly on the website.

The services you have access to

PAL's mission is to provide our users with the best visitor experience. To do this, we will regularly add innovative services to our applications. You can access our services via the mobile application

In any case, we are constantly improving our services so that they meet your expectations. do not hesitate to send us your comments at

Our intellectual property rights

All branding elements used on the website or mobile application belong to PAL and may not be reused without written permission from PAL.

How we use and protect your personal data

See our privacy policy for the most up-to-date information on how we use and protect your personal data.

How to send us a complaint

If you have a complaint with us, please write to our team directly through our apps and we will do our best to resolve the issue.
For complaints relating to your personal data, you can contact our Digital Communication Manager at this address:


Find our rules of procedure