Useful links
Recruitment
Press
Partners
Contact us
Receive our newsletter...
Follow us on social networks!

Menu
Tickets
Stays

All the questions

Find all the questions that Palou asked himself during his visit to Le PAL park

  • When is the park open?
  • Are there lockers?
  • Are dogs accepted?
  • Are there ATMs?
  • When can I come without too many people?
  • Where can I find the park plan?
  • Can I download individual or group documentations?
  • How long does it take to visit the entire park?
  • Can I leave the park during the day and return as many times as I want?
  • If I lose an object where should I go?
  • Can I film inside the park attractions?
  • Do attractions work when it's raining?
  • I am pregnant, do I have priority access?
  • Are attractions accessible to pregnant women?
  • Can I buy my tickets in advance?
  • What are the payment methods accepted at the checkout counters?
  • I can pay in Holiday Vouchers?
  • I have an electric car where can I recharge it?
  • What are the conditions of access to the attractions?
  • Can I picnic?
  • Can I rent an electric scooter?
  • I have a recognized disability, do I have priority access to attractions?
  • I have a disability card, do I have a special rate?
  • Can we rent strollers in the park?
  • What are the park's schedules?
  • Are there special rates (student, senior / retired, military, pregnant, large family, disabled)?
  • What are group rates?
  • What does the ticket price include?
  • I have a large body or I am very muscular, am I sure to ride in the attractions?
  • I bought my ticket on the internet but I do not have a printer, what should I do?
  • Is it possible to pay in restaurant vouchers at catering outlets?
  • Is there a place to change babies?
  • What does the price of a stay include?
  • Do I have priority access to the entrance?
  • Do I have to queue if I have a temporary disability (limb in a cast, RQTH or other)?
  • I am very tall, do I have access to all the attractions?
  • Do I need a health pass to come to the park?
  • What are the barrier gestures to follow during my visit?
  • I have a long-term affection (LTA), what are the conditions of access to park activities?
  • What are the opening hours of the ticket offices?
  • WHAT ARE THE TIMETABLES Of the attractions?
  • Are there parking spaces reserved for people with reduced mobility?
  • Is the parking fee?
  • If my child gets lost in the park, who should I talk to?
  • Are accommodation accessible to people with reduced mobility?
  • Am I allowed to come to the park with my autonomous vehicle? For entry into the park, only electric or manual wheelchairs are accepted.
  • How to book a stay in Le Pal's lodges or Savana RESERVE?
  • Can I park with my motorhome?
  • How to activate / deactivate notifications?
  • I cannot activate geolocation on iOS
  • How to display different categories on the map?
  • I cannot move on the map
  • What is the time displayed on attractions / restaurants?
  • I can't find the app on the stores, is this normal?
  • When I open the app, a blank page appears and I can't do anything.
  • I just re-downloaded the app but the blank page is still showing.
  • Is the luggage room accessible all day?
  • How is the reservation of the stay gift box?
  • Can we choose to start with a night or a day at the park?
  • If I cannot come to the park because I am unable to attend, will my stay be reimbursed?
  • Are park entrances included?
  • How can I collect my tickets?
  • If I start with a day at the park, where do I go?
  • Would I have seen on the animals whether I was at the Lodges or at the Savana RESERVE?
  • At Savana RESERVE, is the view different depending on the room?
  • Do the rooms have a refrigerator?
  • Which car park should I go to when I have a reservation in the accommodation?
  • Can we buy cigarettes in the park?
  • What are the arrival and access times to the park depending on the type of package?
  • Are sheets and towels provided?
  • How do I register my 2 year old child?
  • Are assistance dogs accepted at the park?
  • What is Babyswitch?
  • I need medical assistance, where should I go?
  • Do we have access to an internet connection in the park?
  • Can I do the attractions alone?
  • Is the park non-smoking?
  • I am visiting with people with disabilities, in case of an accident, where can I take a shower or just change my clothes?
  • Is there a visit plan adapted to people with disabilities?
  • Are children's bikes allowed in the park?